Returns & Exchanges
At V Beauty Pure, we strive for excellence in every bottle, but if you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened and unused professional nail products. Please note that for hygiene and safety reasons, used items or opened liquids cannot be returned.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare Your Package
Securely pack the unused items in their original professional packaging, ensuring all seals are intact to prevent damage during transit.
- 3.Ship It Back
Affix the provided return shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt for confirmation.
- 4.Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund will be processed back to your original payment method within 7-10 business days.